24/7 BOOKING & SERVICELINE:
time:matters is your expert for particularly urgent transports and complex shipping needs.
We develop customized logistics solutions that are tailored to your specific needs – around the clock, 7 days a week. We deliver every shipment reliably and by the fastest means possible to the desired destination – whether it is time-critical spare parts, large machines, highly urgent documents, unique prototypes or sensitive specimens.
YOUR ADVANTAGES AT A GLANCE
Speed
- Shortest processing and transit times at all airports throughout the network
- Higher loading priority than express cargo
- Shortest response times – from order acceptance and pickup to delivery
Network
- More than 3,000 connections per day throughout the world via 500 partners, to over 500 destinations in around 100 countries
- Exclusive cooperation with Deutsche Bahn and subsequent connection to more than 140 train stations
- Exclusive cooperation with Deutsche Lufthansa as well as partnerships with more than 20 other airlines
- Plus the option of using of all available airlines
Reliability
- Exclusive shipment monitoring
- Proactive status updates
- Company-operated Courier Terminal at Frankfurt Airport with direct access to the apron area
- 24/7 availability of our logistics experts
Flexibility
- Transport solutions for the logistical emergency, time-critical day-to-day business, as well as tailor-made industry solutions
- Transports via air, rail or road, plus the possibility of combining all services with multimodal transport options
- Including pickup, delivery and customs clearance upon request
WHICH SERVICE IS THE RIGHT ONE FOR YOU?
Sameday Air
Sameday transports worldwide for shipments up to 200kg.
- Fastest import, export, and transit handling times, starting from 40 minutes
- Higher loading priority than express cargo, single-shipment handling
- More than 21 partner airlines plus >100 courier partners
ic:kurier
Sameday rail – sameday transports by rail for shipment up to 20kg .
- Shipping within a few hours, including pickup and delivery
- Regardless of weather and traffic conditions
- Affordable alternative to direct delivery
Spare Parts Logistics
Innight service for the spare parts supply.
- Online real-time tracking and proactive communication through our regional Service Teams.
- Company-operated flight network ensures a reliable transport as well as the necessary flexibility.
- Road and flight networks, as well as processes and IT solutions, all tailored to suit the individual needs of the customer.
Global Express Air Freight
Global service on all passenger and cargo aircraft.
- Higher loading priority than express cargo, single-shipment handling
- Physical supervision of shipments being loaded at the apron area in FRA
- No weight limit
ON BOARD COURIER
ON BOARD COURIERPersonally accompanied transport via On Board Courier.
- Maximum speed and reliability
- Global network with over 12,000 couriers in over 50 countries
- Online bookable offer in less than 1 minute
Tailor-Made Solution
Customized solution tailored to suit your individual needs.
Within the scope of a so-called “planned emergency,” we work together closely with our customers to develop tailor-made contingency plans. If a disruption in the supply chain does occur, e.g. due to an assembly line standstill, ash cloud or snow storm, there is already a pre-planned contingency plan, which time:matters immediately puts into action. This saves our customers both time and money.
