Solutions for individual emergency logistics
24/7 BOOKING & SERVICELINE
Headquarters Germany
+49 69 9999 2079
service@time-matters.com
Austria & Central Eastern Europe
+43 1 7007 33966
austria@time-matters.com
Benelux, France & UK
+31 88 777 9800
netherlands@time-matters.com
China, Macau (SAR), Hong Kong (SAR), Inner Mongolia & Taiwan
+86 21 8011 9484
china@time-matters.com
Japan, Korea, Southeast Asia & South Asia
+86 21 8011 9484
singapore@time-matters.com
USA and Canada
+1 888 4 FLY TMA / +1 888 435 9862
americas@time-matters.com
Mexico, Central & South America
+1 469 283 3397
americas@time-matters.com
time:matters is your expert for particularly urgent transports and complex shipping needs.
We develop customized logistics solutions that are tailored to your specific needs – around the clock, 7 days a week. We deliver every shipment reliably and by the fastest means possible to the desired destination – whether it is time-critical spare parts, large machines, highly urgent documents, unique prototypes or sensitive specimens.
YOUR ADVANTAGES AT A GLANCE
Speed
- Shortest processing and transit times at all airports throughout the network
- Higher loading priority than express cargo
- Shortest response times – from order acceptance and pickup to delivery
Network
time:matters generally has access to all available airlines and can therefore utilize a wide range of flight routes
- Exclusive cooperation with Deutsche Lufthansa as well as partnerships with more than 20 other airlines
- Exclusive cooperation with Deutsche Bahn and subsequent connection to more than 140 train stations
- Plus the option of using of all available airlines
Reliability
- Exclusive shipment monitoring
- Proactive status updates
Company-operated Courier Terminals at Frankfurt Airport and Munich Airport with direct access to the apron area
- 24/7 availability of our logistics experts
Flexibility
- Transport solutions for the logistical emergency, time-critical day-to-day business, as well as tailor-made industry solutions
- Transports via air, rail or road, plus the possibility of combining all services with multimodal transport options
- Including pickup, delivery and customs clearance upon request
WHICH SERVICE IS THE RIGHT ONE FOR YOU?
Spare Parts Logistics
Innight service for the spare parts supply.
- Online real-time tracking and proactive communication through our regional Service Teams.
- Company-operated flight network ensures a reliable transport as well as the necessary flexibility.
- Road and flight networks, as well as processes and IT solutions, all tailored to suit the individual needs of the customer.
ON BOARD COURIERTailor-Made Solution
Customized solution tailored to suit your individual needs.
Within the scope of a so-called “planned emergency,” we work together closely with our customers to develop tailor-made contingency plans. If a disruption in the supply chain does occur, e.g. due to an assembly line standstill, ash cloud or snow storm, there is already a pre-planned contingency plan, which time:matters immediately puts into action. This saves our customers both time and money.
