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Solutions

Stem Cell OBC

The best match for each transport mission

Whenever the best matching donor for an allogenic HPC transplantation is found, the question is who can guarantee fast and safe stem cell transportation to the patient.

As the global expert for Emergency & Special Speed Logistics, time:matters develops customized transport solutions for highly sensitive and urgent products such as Stem Cell Courier Services.

In the field of Stem Cell Courier Services major international registries and transplantation centers trust in our long-year experience and logistics expertise. Strict courier selection and training, continuous process optimization and zero-error tolerance display our aspiration for excellence in the service of the patients’ health.

Our dedicated Stem Cell Team conducts several thousand international HPC transports per year.

Key features of Stem Cell OBC

Why we are the right partner for accompanied stem cell transport

Dedicated Team

Dedicated, multilingual Stem Cell Team available 24/7

Stem Cell Couriers

Pool of more than 300 highly qualified stem cell couriers

Service Excellence

End-to-end transport planning supported by proprietary IT system Selection of best matching courier for each mission according to specific requirements

Stem Cell OBC use cases

Flying can save lives

Thousands of people with leukaemia all over the world are waiting for life-saving stem cells. Possible donors come either from their own family or they are found through internationally networked donor registries and in many cases live far away from the patient. This is where special couriers come in.

Getting a patient’s time-critical fresh apheresis cells from Atlanta, USA, to Nuremberg, Germany, within 18 hours

A biotech company initiating a clinical trial in the field of cell therapy contacted us with a time-critical request: to transport fresh cells from Atlanta to a GMP facility in Nuremberg within 18 hours max. Although the apheresis was scheduled several days in advance, the urgency of the transport remained due to the very short life span of the collected cells. For the customer, a long transport time would be serious, as he would have to discard the cells. This would mean he could not provide treatment to the waiting patient.

Maintaining the quality of cryopreserved dendritic cells (DCs) during transport

Unlike a temperature-controlled box, a dry shipper is highly sensitive to poor handling. Therefore, care must be taken to avoid the container being tilted or jolted on the way to the patient, as may usually happen during handling at airports. Poor handling can lead to a marked temperature rise within the dry shipper. In the worst case, the product will become unusable if the dry shipper is loaded horizontally onto the aircraft and then left like this for the entire flight.

Stem cell courier benefits

Stem cell courier transports are reliable

  • Ideal transport planning and optimal courier selection, EDI booking, and online itinerary
  • Emergency handling of unforeseeable irregularities (delays, weather, strikes, etc.)

Our network – your advantage

  • Established support from international airports and local authorities
  • Strong partnership with airlines and direct access to Lufthansa
  • Own in-house travel agency

The best match for each transport mission

  • Pool of more than 300 highly qualified stem cell couriers, mainly former pilots and flight attendants with the necessary psychological makeup and medical training
  • Strict courier selection: mainly former pilots and flight attendants certified psychologically suitable and with medical training and international travel experience
  • Established worldwide courier centers

Advantage: Stem Cell OBC

Experience

  • Experience Experts for Emergency & Special Speed Logistics
  • Stem Cell Courier Services since 2009
  • Several thousand HPC transport missions per year

Network

  • Network Well-connected with major international and domestic registries, collection facilities and transplant centers
  • Strong partnership with airlines and direct access to Lufthansa
  • Established support from international airports and local authorities
  • Pool of more than 300 highly qualified Stem Cell Couriers, mainly former pilots and flight attendants with psychological suitability, medical training and comprehensive travel experience
  • Established worldwide courier centers Own in-house travel agency

Reliability

  • Accredited service exceeding WMDA standards
  • Emergency handling in case of unforeseeable irregularities
  • Seamless temperature control and documentation

TV documentary on stem cell transports

Video: Stem cell transports by Miltenyi Biotec

Video: We support saving lives with stem cell courier services

Video Poster Image