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Emergency Logistics Glossary

What does Value Added Services (VAS) mean?

VAS: Meaning and Examples

Value Added Services (VAS), also known as “premium services” or “enhanced services,” go beyond the traditional transportation of goods. Many logistics service providers no longer limit themselves to merely shipping from point A to point B. Instead, they offer supplementary services such as picking, packing, quality control, and flexible delivery options.

These include, for example:

  • Pickup & Delivery
  • Delivery at varying speeds
  • Same Day Delivery
  • Onboard Couriers for international, especially urgent shipments

These value-added services are often precisely tailored to the individual requirements of the customers. Their goal is to make processes more efficient and optimize supply chains. VAS are not exclusively limited to shipping solutions—they play a role throughout the entire value chain.

Supply chain optimisation with VAS

The whole supply chain can be optimized by Value Added Services. Logistics companies take on additional tasks apart from transport, handling and warehousing: assembly repairs packaging and re-packaging handling of return shipments and reclamations quality control shipment tracking

There are also Value Added Services in the classic logistics tasks that logistics providers offer their customers:

  • Same Day Delivery
  • On Board Couriers for urgent and sensitive shipments customs handling
  • Modular Value Added Services

Modular Value Added Services

Value Added Services can be booked on top of a basic service in a modular way. This way a customer can get exactly the service he needs. For the service provider in logistics that means highly specialized offers, like offering a cold chain for frozen products. In the case of airmates, it is a specialisation on highly sensitive and urgent shipments. Thanks to that specialisation, we can offer the know-how in emergency logistics and give our customers the best possible service and maximum reliability.