time:matters sets new standards in digital customer experience
- New appearance, same address: www.time-matters.com
- Customer-centric approach
- Effortless online booking journey
- Direct customer service access
- Extensive career page
time:matters, the expert for sustainable high-performance logistics, has undergone a comprehensive relaunch of its website.
The revamped website impresses with its fresh look and makes the customer experience even faster and more seamless.
Rooted in a customer-centric approach, the redesign focuses on the distinct needs of users looking for time-critical, high-performance and trusted solutions.
The relaunch enables visitors to go from browsing to booking even faster. By seamlessly integrating the booking platform, users can save time and start the booking journey directly on the homepage.
Additionally, access to the relevant customer service is more prominently linked and customized according to the visitor’s geographical location. This underlines the commitment of the company to exceptional user support and satisfaction.
Furthermore, time:matters has updated its career page, which is available in four languages. This enhances recruiting opportunities and makes the application process easy.
Lars Krosch, COO at time:matters emphasized: “In our corporate strategy, we put the customer at the center. In line with our digital strategy, we are consistently investing in the expansion of digital customer solutions. The new appearance of our website is designed to impress our customers with clarity, easy navigation and, above all, excellent usability.”