COMPANY

Your experts and freaks for global Special Speed Logistics.

We are the expert for global Special Speed Logistics as well as time-critical international spare parts logistics. We transport your highly urgent spare parts, medical samples or important documents quickly and reliably from A to B – via air, rail, or road. In addition to speed and reliability, we are committed to customized and flexible service. Therefore, we are available 365 days a year, around the clock, to develop tailor-made, customized logistics solutions, ranging from ad-hoc cases to day-to-day business.

WHERE WE ARE FROM

  • 2003

    Start of the cooperation with Deutsche Bahn: ic:kurier

  • 2005

    Establishment of the Special Service Desk

  • 2006

    Initiation of the internationalization strategy in Europe

  • 2007

    Establishment of time:matters Spare Parts Logistics GmbH

    Opening of the Courier Terminal at Frankfurt Airport

  • 2008

    Expansion of the internationalization strategy in Asia

  • 2010

    Start of the internationalization of ic:kurier service with the first station in Paris

  • 2013

    Further expansion of the internationalization strategy through the opening of a Special Service Desk in Sharjah/Dubai

  • 2014

    Establishment of time:matters Same Day Delivery: Lieferfactory

  • 2015

    Spin-off LieferFactory GmbH

    Launch of time:matters online

  • 2016

    ISO 9001:2015 certification of time:matters Netherlands B.V. & time:matters Spare Parts Logistics GmbH

  • 2017

    Launch of the On Board Courier platform time:matters airmates

  • 2018

    Sameday Air network extension to/from the U.S. and Mexico

    Acquisition of CB Customs Broker GmbH and Customs Broker Cargo Handling GmbH

  • 2019

    Sameday Air network expansion to/from Japan, Bangkok and Singapore

    Establishment of time:matters (Shanghai) International Freight Forwarding Ltd. and network expansion in China (7 stations)

    ISO 9001:2015 Certification of time:matters GmbH

    AEO Certification of time:matters GmbH ("Authorized Economic Operator")

    Establishment of time:matters Courier Terminals GmbH

DATES AND FACTS

Establishment

January 1st, 2002 from Lufthansa Cargo AG

Shareholder

Lufthansa Cargo AG (100%)

Employees

372 employees

Transportation Figures

ca. 500,000 shipments per year
ca. 11,000 tons of shipments per year

Quality

ISO 9001:2015 certification of time:matters GmbH
ISO 9001:2015 certification of time:matters Netherlands B.V. and time:matters Spare Parts Logistics GmbH
AEO Certification of time:matters GmbH as “Authorised Economic Operator”
Net Promoter Score of more than 75

Environmental Management

ISO 14001:2015 certification of time:matters GmbH

Company Info

time:matters GmbH company brochure

OUR CORE VALUES

THAT LITTLE BIT OF FREAKYNESS
THAT DEFINES TIME:MATTERS!

1. WE ARE PASSIONATE …

  • ABOUT OUR PEOPLE AND CUSTOMERS,
  • COMMITTED TO SERVICE, EXCELLENCE, AND COURAGE,
  • ALWAYS TRYING TO MAKE THE “IMPOSSIBLE” HAPPEN.

2. WE WANT AND ACCEPT RESPONSIBILITY …

  • ESPECIALLY WHEN THINGS GO WRONG.
  • WE PUT COMPETENCE ABOVE EGO,
  • AND WE’RE THERE WHEN OUR CUSTOMERS OR COLLEAGUES NEED US.

3. WE TALK STRAIGHT AND DO RIGHT …

  • BY EXPECTING HONESTY.
  • SO, WE PUT THE FISH ON THE TABLE,
  • AND WE NEVER SACRIFICE INTEGRITY, RESPECT AND TOLERANCE.

4. WE ENJOY WHAT WE DO …

  • PLAYING HARD & WORKING SMART,
  • IN THAT UNDEFINABLE MIX OF PLAYFULNESS & PROFESSIONALISM,
  • FUELED BY A VISION, LOTS OF AMBITION AND CONSTANT LEARNING.

MANAGEMENT