Company
Your experts and freaks for global Special Speed Logistics.
time:matters is the expert for global Special Speed Logistics as well as time-critical international spare parts logistics. We transport your highly urgent spare parts, medical samples, dangerous goods or important documents quickly and reliably from A to B – via air, rail, or road and – if desired – personally accompanied by an airmate On Board Courier. In addition to speed and reliability, we are committed to customized and flexible service. Therefore, we are available 365 days a year, around the clock, to develop tailor-made, customized logistics solutions, ranging from ad-hoc cases to day-to-day business.
Where we are from
- 2003
Start of the cooperation with Deutsche Bahn: ic:kurier
- 2005
Establishment of the Special Service Desk
- 2006
Initiation of the internationalization strategy in Europe
- 2007
Establishment of time:matters Spare Parts Logistics GmbH
Opening of the Courier Terminal at Frankfurt Airport
- 2008
Expansion of the internationalization strategy in Asia
- 2010
Start of the internationalization of ic:kurier service with the first station in Paris
- 2013
Further expansion of the internationalization strategy through the opening of a Special Service Desk in Sharjah/Dubai
- 2014
Establishment of time:matters Same Day Delivery: Lieferfactory
- 2015
Spin-off LieferFactory GmbH
Launch of time:matters online
- 2016
ISO 9001:2015 certification of time:matters Netherlands B.V. & time:matters Spare Parts Logistics GmbH
- 2017
Launch of the On Board Courier platform time:matters airmates
- 2018
Sameday Air network extension to/from the U.S. and Mexico
Acquisition of CB Customs Broker GmbH and Customs Broker Cargo Handling GmbH
- 2019
Sameday Air network expansion to/from Japan, Bangkok and Singapore
Establishment of time:matters (Shanghai) International Freight Forwarding Ltd. and network expansion in China (7 stations)
ISO 9001:2015 Certification of time:matters GmbH
AEO Certification of time:matters GmbH ("Authorized Economic Operator")
Establishment of time:matters Courier Terminals GmbH
- 2020
Establishment of time:matters Americas, Inc.
Launch of the Sameday Air US domestic network (100 stations)
Dates and facts
Establishment
January 1st, 2002 from Lufthansa Cargo AG
Shareholder
Lufthansa Cargo AG (100%)
Employees
> 330 employees
Transportation Figures
ca. 500,000 shipments per year
ca. 11,000 tons of shipments per year
Quality
ISO 9001:2015 certification of time:matters GmbH
ISO 9001:2015 certification of time:matters Netherlands B.V. and time:matters Spare Parts Logistics GmbH
AEO Certification of time:matters GmbH as “Authorised Economic Operator”
Net Promoter Score of more than 76
Environmental Management
ISO 14001:2015 certification of time:matters GmbH
Company Info
time:matters GmbH company brochure
Our core values
1. WE ARE PASSIONATE …
- ABOUT OUR PEOPLE AND CUSTOMERS,
- COMMITTED TO SERVICE, EXCELLENCE, AND COURAGE,
- ALWAYS TRYING TO MAKE THE “IMPOSSIBLE” HAPPEN.
2. WE WANT AND ACCEPT RESPONSIBILITY …
- ESPECIALLY WHEN THINGS GO WRONG.
- WE PUT COMPETENCE ABOVE EGO,
- AND WE’RE THERE WHEN OUR CUSTOMERS OR COLLEAGUES NEED US.
3. WE TALK STRAIGHT AND DO RIGHT …
- BY EXPECTING HONESTY.
- SO, WE PUT THE FISH ON THE TABLE,
- AND WE NEVER SACRIFICE INTEGRITY, RESPECT AND TOLERANCE.
4. WE ENJOY WHAT WE DO …
- PLAYING HARD & WORKING SMART,
- IN THAT UNDEFINABLE MIX OF PLAYFULNESS & PROFESSIONALISM,
- FUELED BY A VISION, LOTS OF AMBITION AND CONSTANT LEARNING.
