Personally accompanied hand carry courier service for extremely urgent shipments.

Book an On Board Courier
Become an On Board Courier

AIRMATES: WORLDWIDE ON BOARD COURIERS

OBC COURIER FOR YOUR LOGISTICAL EMERGENCY

Do you have a particularly urgent or sensitive shipment that requires maximum speed and absolute reliability? A clear case for our airmates Onboard Couriers (OBC)!

In case of logistical emergencies, our airmates will accompany your time-critical urgent shipment to its destination on the next available scheduled flight. A permanent, personal monitoring of the shipment is guaranteed. More than 12,000 professional couriers in over 50 countries are available in our global network for personally accompanied transport.

AS FAST AS POSSIBLE AND 100% SAFE: OUR ONBOARD COURIER SERVICE

When it comes to the safe delivery of your urgent shipment, we do not compromise on safety, reliability or speed. Our global network consists of flight couriers who undergo a rigorous suitability test in advance. They are carefully prepared by us for the job. All emergency couriers have the necessary entry permits, sound language skills and many years of travel experience.

HOW IT WORKS?

KEY FEATURES

FASTEST OFFER

Best offer in less than a minute. Fastest transport on the next available flight.

BEST PRICE

Hundreds of flight connections scanned in seconds to get the most favorable price.

GLOBAL NETWORK

More than 12,000 airmates located on 6 continents in more than 50 countries.

SUSTAINABILITY

We take responsibility for climate protection and compensate the CO₂ emissions of all airmates transports.

RELIABILITY

Experienced and trustworthy airmates, verified and trained by time:matters.

TRANSPARENCY

Proactive monitoring and GPS tracking during the entire transportation process.

FLEXIBILITY

If the maximum dimensions for hand luggage are exceeded, the transported goods can also be loaded as passenger baggage with the highest priority.

Availability

24/7 availability of our experienced logistics experts for an optimal coordination of the entire transport.

BOOK ON BOARD COURIER (OBC) IN ONE MINUTE

EVERY SECOND COUNTS IN A LOGISTICAL EMERGENCY

Our airmates onboard courier platform will provide you with an immediately bookable OBC offer – in less than a minute! Simply enter your desired pick-up and delivery address and we will determine the fastest and cheapest transport solution for you in real time. You can then directly book online and save valuable time. Immediately after your booking, we will take care of the exact planning of all details and identify suitable flight couriers for your shipment. Information such as the current geo-position, existing visas and language skills of the emergency couriers are taken into account.

With the help of our specially developed app, we are constantly in touch with our onboard couriers during the shipping process and keep you informed about every step of the transport. If possible, our Air Couriers will transport your urgent shipment by hand carry on the next available aircraft to its destination. Thanks to the personal supervision during the entire transport, we guarantee you maximum security and speed.

EXAMPLES FOR ONBOARD COURIER (OBC) USE CASES:

  • Imminent belt standstill in the automotive industry due to a missing spare part in Mexico
  • Precarious document dispatch of original contracts to the USA
  • Delivering Haute Couture in a hurry for the fashion show of a major label in France
  • Urgent AOG (“”aircraft on ground””) spare part for an aircraft unfit for flight in China
  • Medical equipment is needed as quickly as possible in a clinic in the Netherlands

These and many other urgent transports have already been successfully handled by airmates’ air couriers.

In addition, airmates is a pioneer in sustainable logistics and the first CO2-neutral transport by OBC courier worldwide: We offset all CO2 emissions by supporting a selected climate protection project of our cooperation partner myclimate.

DETAILS

SPEED

  • Automated search for both the fastest and cheapest quotes from thousands of connections.
  • Complete on board courier quote in less than a minute, which can then be used to make an immediate online booking.
  • Suitable, verified couriers are identified in real time.
  • Use of the next available flight on all airlines
  • Simplified and accelerated processes, with OBCs enrolled in numerous frequent traveller programmes and the TSA PreCheck programme (US)

FLEXIBILITY

  • More than 12,000 couriers in 50 countries, of which 200 are specially trained for e.g. medical transports

  • Multilingual OBCs with entry permits for numerous countries

  • Temperature-controlled transports possible
  • If the maximum dimensions for hand luggage are exceeded, the transported goods can also be loaded as passenger baggage with the highest priority.

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RELIABILITY

  • Courier security audit based on the most rigorous criteria.
  • Adherence to the highest and most current standards, verified through yearly audits on behalf of different organizations from the Life & Health sector
  • Specially trained staff handle all of the planning and organize every detail of the travel, ensuring continuous surveillance of the entire transport
  • Personal monitoring of shipments at all times during transport as well as proactive, direct transmission of all transport steps through GPS tracking via a specially developed app for the couriers.

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AVAILABILITY

  • Quotation in less than a minute on our On Board Courier platform airmates
  • 24/7 availability of our experiences logistics experts for an optimal coordination of the entire transport