Global Express Air Freight

When it comes to highly urgent shipments, time:matters offers our Global Express Air freight solution: A flexible logistics solution with the highest shipment quality and high loading priority. Your freight can be transported worldwide on passenger and cargo planes. We connect 300 destinations in over 100 countries to this fast service, which stands out with its short handling times. Global express air freight can be booked with pick-up, delivery and customs clearance (door-to-door) if desired.

No matter whether you need to replace defective production machines or wait for urgent spare parts in the event of an impending line standstill – thanks to highly efficient logistics processes, we enable short handling times at the departure and arrival airports. A further time-saving advantage in import and export is the fast transit (from 40 minutes) by direct reloading of the freight from aircraft to aircraft (tail-to-tail). In this way, time-critical shipments reach the recipient quickly and reliably.

Dedicated monitoring teams with apron access ensure seamless physical monitoring of the shipment during loading in Frankfurt (FRA), Munich (MUC) and Brussels (BRU). Proactive status updates provide continuous information on the exact location of your air cargo – whether on the apron or during transport. Transports by our global express freight flights are not consolidated with other shipments. The size and weight of the cargo is variable depending on the type of aircraft used. Loading is also variable: we can transport your freight on pallets, in separate containers or loose.

With the express shipping of dangerous goods, time:matters even realizes the fast and safe transport of dangerous goods (DGR) of the classes 2, 3, 4, 5, 6, 8 and 9. The handling of dangerous or hazardous goods is particularly fast at the hubs in Frankfurt, Munich, Vienna and Brussels. At Frankfurt Airport, time:matters sets new standards for high-speed logistics of dangerous goods with an import time of one and a half hours and an export time of four and a half hours. With time:matters you can ship dangerous goods worldwide!

An automotive supplier from Munich builds gas springs that are used for the tailgates of cars. To be closer to the customer, they have set up a production plant in the border town of El Paso in Texas. One of the machines that fills the gas into the gas springs breaks down unexpectedly. The required spare part cannot be found within the USA, but must be brought quickly from Munich to Texas. Otherwise there is a risk of production stoppage and thus also a line standstill at the car manufacturer. The call to time:matters is made in the middle of the night, but since the customer service is available 24/7, plans for the transport can be made immediately. A courier personally picks up the spare part in Munich at four in the morning and brings it directly to the time:matters Cargo Terminal at Munich Airport.

Even before the sun rises, the spare part is loaded onto a Lufthansa aircraft with destination Atlanta (ATL). From Atlanta there is a connecting flight directly to El Paso. Since Texas is in the Central Time Zone and Georgia is in the Eastern Time Zone, the spare part arrived at El Paso Airport just two hours later, despite the three-hour domestic American flight. A courier driver is already standing by to take the shipment to the factory as quickly as possible. The repair technicians have dismantled the machine to such an extent that the part only needs to be inserted. This means that production can be restarted much faster – thanks to Global Express air freight.