Jörg Asbrand has taken on a newly created management position at the special service provider for courier, sameday and emergency logistics
Neu-Isenburg, August 20, 2007 – Effective as of August 1, 2007 time:matters GmbH, the German market leader for courier, sameday and emergency logistics created the new position of Chief
Operations and Customer Service Officer as part of the company’s management. At the beginning of the month Jörg Asbrand, who is a qualified engineer and industrial engineer, took on the assignment. He will report directly to Franz-Joseph Miller, CEO and President of time:matters.
Jörg Asbrand, born in 1966, was previously employed at Lufthansa Technik AG in Hamburg, where he since 1999 worked as Director of Product Sales & Customer Service for the international development of product sales and was responsible for the materials service in the Aircraft Component Services division. It was here that he gained specialized expertise in the extremely delicate and highly complex areas of spare parts supply as well as emergency logistics. Prior to this Asbrand worked in the field of Plant Engineering at Preussag-Gruppe and at the consulting firm Roland Berger & Partner in Munich.
The new Chief Operations and Customer Service Officer assumes responsibility for all of the operational units worldwide. Apart from various process platforms, this also encompasses
time:matters’ customer service, meaning the Special Service Desk at the company’s central office in Neu-Isenburg as well as the service centers in both Düsseldorf and Sharjah (United Arab Emirates). In addition, Jörg Asbrand’s new tasks also include product management and continued development of service features. The expansion of time:matters’ global network of service stations and service partners is also within his area of responsibility.
„Both the creation and filling of the new management position with an experienced specialist such as Jörg Asbrand clearly demonstrate that all signs point to growth at time:matters,“ emphasizes FranzJoseph Miller, CEO of time:matters.