Stem Cell Courier Services

The best match for each transport mission

Whenever the best matching donor for an allogenic HPC transplantation is found, the question is who can guarantee fast and safe stem cell transportation to the patient.

As the global expert for Emergency & Special Speed Logistics, time:matters develops customized transport solutions for highly sensitive and urgent products such as Stem Cell Courier Services.

In the field of Stem Cell Courier Services major international registries and transplantation centers trust in our long-year experience and logistics expertise. Strict courier selection and training, continuous process optimization and zero-error tolerance display our aspiration for excellence in the service of the patients’ health.

Our dedicated Stem Cell Team conducts several thousand international HPC transports per year.

At a glance: best match for accompanied Stem Cell transport

Our team – mission headquarters

Specially trained, multilingual operative experts
24/7 availability for a fast response to even short-term requests
End-to-end planning and coordination of every mission
Transport box allocation, packaging, temperature control, and documentation

Our service – transparent and reliable

Ideal transport planning and optimal courier selection, EDI booking, and online itinerary
Emergency handling of unforeseeable irregularities (delays, weather, strikes, etc.)
Emergency handling of irregularities and crises (weather, strikes, etc.)
End-to-end transport planning supported by a proprietary IT system

Our network – your advantage

Established support from international airports and local authorities
Strong partnership with airlines and direct access to Lufthansa
Own in-house travel agency

Our couriers – the best match for each transport mission

Pool of more than 300 highly qualified stem cell couriers, mainly former pilots and flight attendants with the necessary psychological makeup and medical training
Strict courier selection: mainly former pilots and flight attendants certified psychologically suitable and with medical training and international travel experience
Established worldwide courier centers