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High-performance logistics and freight forwarding

• Fast global delivery with priority handling
• 20+ years of expertise in complex shipments
• 24/7/365 customer service for all cargo sizes, anywhere

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When it comes to high-performance logistics, time:matters stands out as a global premier freight forwarder. We offer tailored solutions for businesses with complex and sensitive shipping needs.

With over two decades of industry experience, we specialize in expedited, reliable, and secure logistics solutions worldwide.

Freight forwarder vs. integrators

The benefits of time:matters

A freight forwarder is a critical partner in global logistics, coordinating various shipping tasks and vendors from pickup to delivery.

time:matters as freight forwarder, emphasizes customized but flexible solutions designed to meet unique client needs, unlike major integrators like UPS, FedEx, and DHL. While integrators are often limited by pre-set delivery methods and schedules, our services are fully adaptable, ensuring greater control and shorter transit times.

Discover what sets us apart from traditional freight integrators

Features time:matters Freight integrators
Customization Highly customized logistics solutions with flexible options Standardized services with limited flexibility
Services Comprehensive logistics with specialized transport services Limited to standard express delivery services
Control Full control. No consolidation Limited control and consolidated shipments only
Handling Priority handling with expedited customs Fixed schedules with high-cost priority options
Complexity Specialized handling for sensitive and complex cargo Limited capabilities for specialized requirements
Dedicated terminals Dedicated terminals for streamlined handling Shared hubs with other shipments
Customer service 24/7 support with continuous monitoring Support during business hours only
Cost efficiency Cost-effective for specialized services Expensive for specialized requests

Dedicated logistics expertise

Choosing time:matters as your freight forwarder offers a blend of tailored services and dedicated logistics expertise. Our services range from handling diverse industry requirements to specialized solutions that go beyond standard integrator offerings. We cover all logistics details, from specialized packaging to a broad array of end-to-end transport options, allowing clients to achieve their specific goals. Our options include:

  • Door-to-door
  • Airport-to-airport
  • Airport-to-door
  • Door-to-airport
  • Pick-up-and-drop-off
  • Terminal-to-terminal

Why choose time:matters as your specialized freight forwarder

We excel at reducing handling times and expediting deliveries through our specialized services. Our approach ensures minimal waiting at transit points. By facilitating efficient customs clearing and handling, we can reduce delays and provide fast, reliable performance that surpasses industry standards. Our clients benefit from

  • High-priority loading
  • Short transit & handling times
  • Tail-to-tail transit

High-priority loading allows critical shipments to board at the best possible opportunity. Additionally, we offer comprehensive freight forwarding services such as direct drives, specialized packaging and customs clearance expertise. The result is streamlined, seamless international shipping that meet clients’ time-sensitive demands. These services enable us to deliver a level of speed and efficiency that is unsurpassed by most traditional providers.

Speed. Dedicated lanes through courier terminals

We have invested in dedicated courier terminals in a growing number of strategic locations, including Frankfurt (FRA), Munich (MUC), and Shanghai (PVG). By utilizing these hubs, we provide end-to-end transport solutions for even the most complex routes. Our network includes company-operated European spare parts flights, ensuring swift in-night express delivery. We offer various dedicated transport options, such as

  • Door-to-door
  • Airport-to-airport deliveries
  • End-to-end deliveries
  •  In-boot delivery

This allows us to service clients with precise delivery needs. Specialized courier lanes provide our clients with dedicated resources and bypass the usual congestion that can affect cargo timelines. This ultimately ensures that shipments are delivered on time, even on short notice.

Control. A key advantage

One of our primary advantages as a freight forwarder is the level of control we offer over the entire logistics process. Our exclusive handling services ensure no consolidation with other shipments, which minimizes risks associated with multiple-cargo handling. Shipment benefit from physically supervised loading and unloading, ensuring maximum safety and accuracy.

In addition to physical control, our milestone live tracking ensures transparency and visibility throughout the whole shipping process. Our commitment to transparency and real-time tracking enhances client confidence in our services, reducing the uncertainty often associated with long-haul shipments.

Flexibility. Unmatched in freight forwarding

Flexibility is another key element of our approach to logistics. Our freight forwarder services include 24/7 customer service and monitoring. Clients have access to support whenever they need it. That includes rerouting at any time during transport

  • during the actual flight
  • in the event of flight cancellations
  • in the event of strike actions
  • in the event of weather restrictions

Our around-the-clock availability is especially valuable for clients shipping critical cargo or dealing with time-sensitive deliveries. The time:matters team is prepared to handle issues promptly, no matter the time or location. The ability to accommodate various cargo sizes, from standard parcels to oversized, bulky freight is yet another testament to our flexibility – as is our ability to reliably handle a wide variety of unit load devices (ULD) in breakdown and build-up of cargo. Your shipments are well-protected and manageable at any given time, regardless of their dimensions.

Experience. And expertise

With 20+ years of experience in the industry, time:matters has seen it all when it comes to complex and sensitive shipments around the world. We’ve handled fragile electronics, pharmaceuticals that require temperature controlled environments and even hazardous materials with special handling protocols. This level of expertise means we can handle the unique challenges of your sensitive shipments, too. As a client of time:matters you profit from

  • smoother customs
  • fewer delays
  • shorter transit times

By choosing time:matters as your freight forwarder, you commission an experienced partner that delivers exceptional service, precise timing and thorough risk management every step of the way. Experience a seamless logistics experience tailored to your each and every shipment, with unparalled speed and control, including always-on customer service that is available 24 hours a day, 365 days a year.