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Spare Parts Logistics – innovative logistics solutions for time-critical spare parts

With time:matters Spare Parts Logistics, your customers are supplied with urgent spare parts at night and within just a few hours throughout Europe. Benefit from the quick and flexible logistics solutions from time:matters and secure yourself an important competitive advantage in after-sales service by minimizing machine downtime for your customer.

We offer you:

  • perfectly coordinated transport carriers
  • customized direct transports without a hub
  • transports with own aircrafts
  • highly flexible network with customized solutions

Your competitive advantage: minimized downtime for your customers

When it comes to transporting urgently needed spare parts, every minute counts. Therefore, rely on time:matters for time-critical recurring transport to Scandinavia, Italy, France, Great Britain and to Benelux. We make sure that your technicians and customers in Europe are optimally supplied. This is how: the shipments are picked up according to your customized requests at the latest possible time and delivered at the earliest possible time the next morning (innight service). For this purpose, we draw on an efficient connection between air cargo and dispersion on the road.

Customized needs require customized solutions

We deliver when it best suits your needs – either at a specified delivery time, within a certain time frame or at the earliest possible time. Of course we deliver your shipments to places that are specifically arranged – such as your technician’s trunk. By accessing our own network, we can respond quickly and flexibly at any time and work out an alternative route.

Therefore we guarantee the highest degree of reliability by:

  • being available around the clock, 365 days a year
  • personal shipment monitoring and seamless shipment tracking through the use of a modern IT system
  • customized delivery options at depots (PUDO) that are accessible 24 hours a day
  • delivery to your trunk

For further information or a personal consultation please contact us:

+49 (0) 6102 36738 800 and SPL@time-matters.com

 

Shipping Example

Supplying Scandinavian customers with time-critical spare parts on short notice, while at the same time reducing storage costs.

The customized solution, which was for example implemented for one of the worldwide leading manufacturers and distributors of IT infrastructure solutions as well as computer hardware for their business customers, set a standard. There are merely three European Distribution Centers (EDC) for approximately 4,000 employees at around 500 service centers in 23 countries. The strategic decision to centralize was based on cost reasons. This means that transports between the warehouses and the locations where the parts are needed must be carried out even more quickly and reliably. For this reason they relied on time:matters’ expertise.

18:00: time:matters receives the customer’s order
18:30: the spare parts are loaded in Neu-Isenburg
22:00: the spare parts are loaded onto the time:matters’ plane in Erfurt
02:00: landing in Jonköpping (Sweden), spare parts are loaded onto the time:matters’ Sprinter
04:30: dispersion of the spare parts in central Sweden